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Frequently Asked Questions
 
Online Environmental Compliance Solutions

                                        Frequently Asked Questions

1. General

2. Technical

1. General

  • What is China RoHS? 

    On February 28, 2006, China's Ministry of Information Industry (MII) published the "Management Methods for Controlling Pollution Caused by Electronic Information Products Regulation" ("China RoHS").  China RoHS provides a regulation framework for substance restrictions, pre-market certifications, labeling and information disclosure requirements affecting a broad range of products and parts defined as "electronic information products" ("EIP").  The broad scope of products captured under the "EIP" definition affects entire high tech and electronic component industry.   The effective date for implementing China RoHS is March 1, 2007.  English version of the regulation is available at

    http://english.mofcom.gov.cn/aarticle/policyrelease/domesticpolicy/200605/20060502132549.html

  • What is the scope of China RoHS?

    The February 28, 2006 version of China RoHS, Article 2, specifies: "These rules shall apply to control and reduction of pollution and other public hazards to the environment caused during the production, sales and import of electronic information products in the People's Republic of China".

  • What Products are included in the EIP list?

    Products listed in the EIP classification captures broad range of electronic components that essentially covers entire high tech and electronic component industry.  The Ministry of Information Industry (MII) provided the "Explanation of Electronic Information Product Classification" is the guidance document that specifies product list.  Official Chinese Version of  Explanation of Classification is available at

    http://www.mii.gov.cn/art/2006/03/16/art_1221_8441.html

    An English translation (unofficial) of Explanation of Classification can be found at Grace Compliance LLC

  • Will products for internal transfer to China subject to China RoHS?

    According to China MII explanation, China RoHS report must be displayed only on the end product, but report must cover all component parts of the product; upstream suppliers have the responsibility and the duty to provide the manufacturers of the end product with all the information it requires for China RoHS report.

  • Will products shipped to China for contract manufacturer required for compliance?

    According to China RoHS, Article 4 states: "With respect to the electronic information products that are purchased for manufacturing.  Suppliers need not provide the China RoHS report, but shall supply to the purchaser all necessary information required for compliance.  If the end product is exported, it doesn't fall under China RoHS; if the product is sold on the domestic market, it must satisfy the requirement of China RoHS."

  • How to meet China RoHS requirement?

    The China RoHS requires that all products manufactured and sold into China after March 1, 2007 meet the following requirements:

              1. All Electronic information Products (EIP) shall be marked with the Electronic information product pollution control symbol in accordance with the requirements of the SJ/T11364-2006 standard. (http://www.mii.gov.cn/)

              2. Product documentation must be updated to include China RoHS Declaration report in Simplified Chinese with a table of Toxic and Hazardous Substances for all components used in the productThe table must be shipped with the product, either as a separate flyer, in the included product manual, or in the included CD product information. Displaying this table only on a web site is not sufficient to meet this requirement.

              3. The producer of the EIP shall mark the packaging material code on the external packaging material of the product in accordance to the requirements of the GB18455-2001 specification. (http://www.mii.gov.cn/)           

              4.  Product marks shall include production date, safe-use period or date of invalidity if the product is to be used within a time limit ("Date of Manufacture" marking) in accordance with the requirements of Article 15 of the Law on Product Quality. (http://www.economiclaws.net/jiaoliu/list.asp?id=6)

    The most essential requirement in China RoHS is to provide China RoHS Declaration report in Simplified Chinese shipped with the product

  • Why Online? 

    Because generating China RoHS Declaration reports should be easy.

    SinoApps is an online application built from the ground up to deliver China RoHS Declaration reports over the Internet. This provides a fundamentally superior way to deliver China RoHS compliance and has been proven to overcome inherent shortcomings of traditional compliance systems and consulting services.

    Users can easily upload and edit data online, and they can easily view as well as download the reports online.

  • Why SinoApps? 

    Because of what we offer.

    SinoApps is the first and only online application that gives you the ability to generate China RoHS Compliance online.  With SinoApps, you get the best of both worlds: fully compliant China RoHS Declaration reports in Simplified Chinese that are always available online to you, your customers and your suppliers.

    On October 10, 2007, China Ministry of Information Industry (China MII, the regulatory body of China RoHS) of Shandong Province has affirmed SinoApps to provide China RoHS compliance services.  In its endorsement, it states "Not only does SinoApps satisfy its customers China RoHS compliance needs, it also helps companies develop growing business in China... "

    As 1st Online application endorsed by China MII on China RoHS, SinoApps can help you or your suppliers to address the following critical issues:

     

    1. Need an easy, rapid and economic way to generate China RoHS Declaration

    SinoApps' online service automatically generates China RoHS declaration tables or reports based on your products' substance and material data in an expedient and cost-effective way.

     

    1. Need to have the Declaration reports in Simplified Chinese to satisfy Chinese Ministry of Industry Information (MII) regulation

    SinoApps' online service will translate the China RoHS Declaration reports from English to authentic Simplified Chinese in compliance with MII's rules.

     

    1. Need an effective way to collaborate with vendors or suppliers online to share and update China RoHS Compliance

    SinoApps stores your China RoHS Declaration reports online to enable your collaboration with your vendors or suppliers to view, edit and download reports online 24x7 from any where.

  •  

    1. Need to be ready for China RoHS Phase II Compliance

    According to China MII, China RoHS takes two phases approach. Phase I requires all products in EIP list properly labeled (self declared). Phase II compliance is subject to China Compulsory Certification (CCC) and requires products in the EIP Catalog to be tested by Certified Chinese Labs in China. As part of solution roadmap, SinoApps will work closely with those labs to facilitate tests. When the test is completed, users can download the China RoHS certification (Sample) directly from SinoApps.

     

    1. Need a Marketplace to find potential customers in China

    Many companies found it's difficult to identify customers or partners in China. Our Marketplace is a great way to meet qualified Chinese buyers and facilitate the business opportunities.

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2. Technical

  • How to sign up SinoApps?

    Signing up SinoApps is easy, just click on "Signup" link at the top corner of SinoApps page and follow the instruction to fill in the information.  Please make sure to fill in your email address correctly.  This email address will be used to notify you when Chinese reports are ready. 

  • How to prepare data?

SinoApps maintains 4 levels of data when determining compliance:

  • Component:  Component is a collection of parts.  It is used to represent an end-item assembly or sub-tier assembly.  Please note that each component cannot contain more than 500 lines of records in Sinoapps system.  Users should determine and adjust the level of Component accordingly.
  • Part:  Part is the end item of a component, it can contain multiple materials.
  • Material:  Material is used to represent the material composition of a part.  A material is composed of multiple substances.
  • Substance: Substance is a representation of the basic chemical substance used in a material.  It has the following classifications:
    • Lead
      Mercury
      Cadmium
      Hex-Chrome
      PBB
      PBDE
      Others

The structure of data and its layout can be found in the Excel Template, please follow the instruction to fill in the data sheet accordingly. 

Please note that SinoApps only maintains the minimum data for China RoHS compliance (According to China MII regulation, it only interests in the substance percentage on homogeneous material of the part).  This is to reduce the volume of data entry and allow users to generate report quickly. 

  • Why do I get an "Upload failed" error when I tried to upload data?

    The most common mistakes in the data are:

    • Missing required information: * indicates the fields are required.  Please make sure that they are filled in properly.
    • Incorrect data layout:  SinoApps' upload program reads the data with the designed format and layout.  Please fill in the data with the exact layout and format defined in Excel Template.
    • Special characters:  SinoApps reserves some special characters for the system, please make sure the data sheet doesn't contain those characters: ~, #

    If problem persists, please contact support@sinoapps.com for help.

  • How do I generate Simplified Chinese Reports? When do I get notified when reports are ready?

    SinoApps creates English and Chinese report for each component (part).  When data is uploaded to the system, the English reports will be generated automatically and ready to be downloaded immediately.  Sinoapps' technical translators (all native Chinese speakers with western high tech industry experience) will translate reports to Simplified Chinese that is mandated by China RoHS.  It usually takes about 24 ~ 48 hours to generate Chinese reports and we will notify you via email when reports are ready. 

    If you don't receive email notifications in 2 ~ 3 days, please contact support@sinoapps.com.

  • How do I pay for the online services?

    SinoApps partners with Paypal providing the following payment options:

    • Basic: $99.99, 3 reports/month, plus supplier compliance module
    • Premium: $499.99, 20 reports/month, plus supplier and customer compliance module
    • Executive: $899.99, 50 reports/month, plus supplier/customer compliance module and Marketplace module

    SinoApps can either charge to your Paypal account directly or accept all major credit cards.  By working with Paypal, SinoApps ensures all financial transactions in a secured manner.

  • We have large amount of components to be compliant.  Can we increase the number of reports per month?

    Every report is translated to Simplified Chinese by our professional translators.  The standard subscription model is up to 50 reports per account per month.  That is about $0.04 per line of translation, which is far more economic than any other offers on the market.  Special service request other than standard offerings can be arranged by contacting support@sinoapps.com.  We will be glad to provide you with special services to satisfy your needs.

  • Why my online sheet doesn't display properly in my browser?

    SinoApps online datasheet is best viewed inside Internet Explorer 6.0 or above.  Currently we are working on Firefox version and will notify users once it is ready. 

    If you feel you are using the right browser but still experience problems, please contact support@sinoapps.com.

 

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